May 2013 Themes

Among the  challenges of being a coach were reported to be:

• Finding new clients

• Making sure that people pay

• Managing the expectations of what a coach does in the minds of coachees

• Managing the time of sessions

• Mindfulness

• Progress evaluation.

In regard to evaluating the client´s progress , the article written by Michael Heath is of relevance ( http://www.mhconsult.com/articles/if-they-could-see-me-now-evaluating-coaches ) as it refers to the training evaluation methodology employed by Donald L Kirkpatrick:

• Level 1 – Reaction: What they thought and felt about the training
• Level 2 – Learning: The resulting increase in knowledge or capability
• Level 3 – Behaviour:  The extent of behaviour and capability improvement and implementation
• Level 4 – Results: The effects on the business or environment resulting from the trainee’s performance

And as Michael suggests, this method can be adapted to coaching:

• Level 1 – Reaction: How the coachee felt about the coaching experience

 -Post-coaching evaluation form

-Anecdotal feedback by the coachee to the coach

• Level 2 – Awareness: The measurement of the increase in awareness- before and after

-Assessments before and after the coaching intervention

• Level 3 – Behaviour: The extent to which the coachee’s behaviour changed in the workplace or environment

-Peer or 360 degree feedback

-Observation and interview

• Level 4 – Results: The effect on the business or environment by the coachee